Shipping policy
Although picking up your cat in person at the breeder is ideal, we understand this is simply not practical for everybody. To accommodate those who cannot pick up their kittens in person, we offer two travel options:
GROUND TRAVEL
Coordination: Together, we’ll arrange and confirm a travel date to insure our kittens are ready for their exciting day they get to meet their new family.
Kitten Pickup: We can arrange to meet half way with you (depending on the distance) so picking up your kitten will be made easier. We love the opportunity to hang out with your cat for the day and make some road-trip memories (and potty stops) together!
Joyful Reunion: The best part! Its always a pleasure to hand-deliver, from our arms to yours, the new love of your life!
AIR TRAVEL
Airport Selection: We’ll find and choose the most convenient airport that provides a Pet program and an incoming flight schedule that is best for the cat at any given time.
Coordination: We take care of communicating and coordinating with you to insure your kitten is well-prepared for their travel day. We work with you to coordinate schedules, and you will be provided with a full flight itinerary.
Kitten Pickup: You have the option to pickup your kitten from the nearest airport to your location or let one of our certified nannies deliver the cat at your door step. We love this because we get to spend extra time with your kitten in helping them to have the best travel day possible!
Accommodations: After good-bye kisses and check in, your kitten will travel in the comfort of a new airline-approved kennel with absorbent bedding, food, and water.
Joyful Reunion: We stay in touch with you to let you know your kitten is safe on its way, and will wait to hear the good news of your new kitten arriving safely in your arms!
Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Kitteryway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information will not be stored on our servers. We do not use cookies. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses
RETURNS POLICY:
If you are not satisfied with your Kittens upon delivery, we offer a 100% money-back guarantee. You can return your Kittens within 15 days for a full refund.